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Where are the system components manufactured or sourced from?
Most of the system, including all of the electronic boards are locally manufactured and some smaller components which make up the system are locally sourced. There are some components that are imported - our pressure transducers / sensors are locally manufactured in the UK and our proximity switches are manufactured in Japan.
What warranty is offered on all systems?
All of our systems & spares are supplied with a one year warranty from the date of purchase.
How long roughly would a typical system installation take?
This is largely dependent on the application, crane or machine type and the site where the machine is situated.
Are the systems upgradable?
Yes, our systems may be upgraded. There are numerous improvements or developments which take place within the time of fitting a system to the time it would need to be replaced.
Are all system spares & components readily available?
All of our system parts, boards and components are ex stock ex works for quick turnaround times, limiting unnecessary downtime.
What is the cost of a typical Safe-Aid system?
Each individual crane or machine is different and we would quote accordingly.
What cranes may the Safe-Aid system be installed to?
We have installed the Safe-Aid systems to many different makes and models of cranes – most hydraulic and lattice cranes are supported.
Are the Safe-Aid systems wireless or are cables utilised for installations?
The Safe-Aid is predominantly a cabled system for reasons of integrity of the system as well as minimizing radio interference with the system. We do however have the capability to offer wireless solutions and have manufactured systems where certain functions are wireless such as level indication and outrigger monitoring and load on overhead cranes.
What certification is provided upon fitment and calibration of a system?
We provide a calibration certificate on completion of the installation and calibration of the crane or machine. Once this is done, a third party LMI is contacted for a complete load test on the crane / machine.
How long will the system work before redundancy?
The Safe-Aid is designed to give years of uninterrupted use. As electronics are used, it is a good rule of thumb to replace a system every 10 – 15 years. Our systems are upgradable and we do take into account that parts must be available for any of our systems within this timeframe.
Are the Safe-Aid systems capable of logging errors / error states and crane data?
Yes, the Safe-Aid has – data logging. The data logger will log a certain number of events, errors or potentially dangerous conditions which may be downloaded to a USB stick (with computer software), depending on the clients requirements.
How is he crane load chart data used with the system? Is the data exactly as per the manufacturer’s specifications?
We always request an original copy of the particular crane’s load chart. The load chart data is as per the original load chart. This is loaded into the software of the particular system and is exactly as per the original manufacturers rating capacities.
Are the systems capable of communicating with the PLC controller of the crane should it be necessary?
Our system may send certain signals or inputs to the PLC should it be required but in most cases, we do not need to interfere with the working operation of the controller.
Are the systems capable of communicating with the data logger (black box) of the crane, should a data logger be installed?
Yes, we may in certain cases be able to communicate with the black box if necessary.
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